UX Audit Self-Assessment
Run a rapid diagnostic of your website's User Experience. Identify friction points that are killing your conversion rates.
UX Vital Checks
0/6 doneRecommended Fixes
- Simplify navigation paths to reduce cognitive load.
- Ensure high contrast ratios for accessibility.
- A/B test your primary CTA placement.
Why UX equals Revenue
For every $1 invested in UX, the return can be as high as $100. Good design isn't just about looking pretty; it's about making your business objectives easy for your users to achieve.
About the UX Audit Checklist
Most websites don't fail because of technology — they fail because visitors can't find what they came for, don't trust what they see, or give up before the page loads. This interactive UX audit checklist walks you through the same usability review we run on client sites at Desishub: navigation clarity, mobile experience, page speed, trust signals, forms, and conversion paths.
Work through it honestly and you'll have a prioritised list of what to fix — often small changes like clearer buttons, visible phone numbers, and shorter forms produce measurable jumps in enquiries. It's especially relevant for Ugandan businesses, where over 80% of visitors arrive on mobile and WhatsApp is often the preferred contact channel.
How to Run Your UX Audit
- 1Open your website side-by-side with this checklist, ideally on your phone as well as a computer.
- 2Work through each category — navigation, mobile, speed, content, trust, and conversion.
- 3Mark each item honestly; the tool tracks your score as you go.
- 4Fix the failed items in priority order, or request a professional audit and we'll do it for you.
Frequently Asked Questions
What is a UX audit?
A UX (user experience) audit is a structured review of how easily visitors can use your website — finding information, navigating pages, completing purchases or enquiries. It identifies friction points that cause visitors to leave, and it is usually the fastest way to increase conversions without spending on more traffic.
How often should I audit my website's UX?
At minimum once a year, and always after major changes like a redesign, new product lines, or a shift in your audience. If enquiries have dropped or bounce rates climbed, run one immediately — something specific is usually broken.
What are the most common UX problems on Ugandan websites?
The recurring issues we find: slow mobile load times, contact details buried instead of one tap away, no WhatsApp contact option, forms asking for too much information, unclear pricing, and outdated content that erodes trust. Most are inexpensive to fix relative to their impact.
What's the difference between UX and UI?
UI (user interface) is how the site looks — colours, typography, layout. UX (user experience) is how it works — whether visitors can accomplish what they came to do quickly and confidently. A site can be beautiful and still have terrible UX.
Can Desishub run a professional UX audit for me?
Yes. Our free website audit covers UX, speed, SEO, and security, with a prioritised action list. For deeper engagements we run full conversion audits with user-flow analysis and A/B testing recommendations.